Delivery Methods
We offer worldwide shipping from our three warehouses across Europe, with the main dispatch point located in Kaunas, Lithuania. Delivery methods may vary depending on the destination country:
- GLS – Delivers to EU countries.
- Omniva – Available for Baltic states and international shipping.
- Post – International postal service.
- UPS – Standard (ground) and express international shipping.
- Other local carriers – Including Hermes, InPost, Paketa, Zasilkovna, DPD, MRW, Bartolini, DHL, Mondial, and more.
Dedicated Country-Specific Stores
For a localized shopping experience with local language, currency, discounts, and loyalty programs, visit our dedicated stores:
- Austria: cleanfilter.at
- Denmark: cleanfilter-shop.dk
- Estonia: cleanfilter.ee
- Germany: cleanfilter-shop.de
- Latvia: cleanfilter.lv
- Lithuania: cleanfilter.lt
- Poland: cleanfilter.pl
- Sweden: cleanfilter.se
- United Kingdom: cleanfilter.co.uk
Delivery Fees & Timelines
Delivery costs depend on the country and shipping method. Fees are automatically calculated at checkout based on the products and delivery location.
You can view estimated delivery times and prices for different regions below:
European Union
| Country | Parcel Terminal (€) | Home Delivery (€) | Free Shipping Over (€) | Estimated Delivery Time |
|---|---|---|---|---|
| Austria* | Visit cleanfilter.at | 4-6 business days | ||
| Belgium | 10.00 | 9.00 | - | 4-6 business days |
| Bulgaria | 7.00 | 9.00 | - | 4-8 business days |
| Croatia | 7.50 | 8.00 | - | 4-8 business days |
| Cyprus | - | 17.00 | - | 5-10 business days |
| Czechia | 4.50 | 7.00 | 100 | 3-5 business days |
| Denmark* | Visit cleanfilter.dk | 3-5 business days | ||
| Estonia* | Visit cleanfilter.ee | 2-3 business days | ||
| Finland | 7.00 | 16.00 | 100 | 3-5 business days |
| France | 8.00 | 11.50 | - | 4-7 business days |
| Germany* | Visit cleanfilter.de | 3-5 business days | ||
| Latvia* | Visit cleanfilter.lv | 2-3 business days | ||
| Lithuania* | Visit cleanfilter.lt | 1-2 business days | ||
| Netherlands | 11.50 | 10.00 | - | 4-7 business days |
| Poland* | Visit cleanfilter.pl | 3-4 business days | ||
| Spain | 9.00 | 10.00 | - | 4-8 business days |
| Sweden* | Visit cleanfilter.se | 4-6 business days | ||
Other European Countries
Delivery fees vary by weight and size.
| Country | Delivery Price From (€) | Delivery Time |
|---|---|---|
| Aland Islands | 9.00 | 4-6 business days |
| Albania | 15.00 | 4-10 business days |
| Andorra | 18.00 | 4-10 business days |
| Bosnia and Herzegovina | 15.00 | 4-10 business days |
| Gibraltar | 14.00 | 4-10 business days |
| Greenland | 18.00 | 7-10 business days |
| Guernsey | 18.00 | 4-10 business days |
| Iceland | 18.00 | 7-10 business days |
| Isle of Man | 18.00 | 4-10 business days |
| Jersey | 18.00 | 4-10 business days |
| Liechtenstein | 18.00 | 4-10 business days |
| Moldova | 18.00 | 4-10 business days |
| Monaco | 8.00 | 4-8 business days |
| Montenegro | 15.00 | 4-10 business days |
| Northern Macedonia | 16.00 | 4-10 business days |
| Norway | 11.50 | 4-10 business days |
| San Marino | 18.00 | 4-10 business days |
| Serbia | 14.00 | 4-10 business days |
| Switzerland | 10.00 | 4-8 business days |
| Ukraine | 8.00 | 7-10 business days |
| United Kingdom* | Visit cleanfilter.co.uk | 4-8 business days |
Other International Destinations
| Country | Delivery Price From (€) | Delivery Time |
|---|---|---|
| Australia | 20.00 | 6-15 business days |
| Canada | 17.00 | 6-15 business days |
| Chile | 13.00 | 6-15 business days |
| Japan | 16.00 | 6-15 business days |
| New Zealand | 20.00 | 6-15 business days |
| South Korea | 16.00 | 6-15 business days |
| USA | 18.00 | 6-15 business days |
Note: Delivery fees may change without prior notice. The final shipping cost is displayed at checkout.
Taxes & Import Fees
| Region | Taxes & Fees |
|---|---|
| European Union | Local VAT included in price. No extra fees. |
| United Kingdom | - Orders up to £135: VAT included, no extra fees. - Orders over £135: VAT not included, additional taxes may apply. |
| Norway | - Orders up to 3000 NOK: VAT included, no extra fees. - Orders over 3000 NOK: VAT not included, additional taxes may apply. |
| Other countries | Taxes are not included. Check your local customs website for applicable fees. |
Returns & Refunds
We offer a 30-day return policy for unused and undamaged items.
Conditions:
- Items must be unused, clean, and undamaged.
- Refunds are processed within 3 days of receiving the returned goods at our warehouse.
- Customers are responsible for return shipping costs unless otherwise stated.
Return Policy by Region
| Region | Return Policy |
|---|---|
| EU: Austria, Czechia, Estonia, Germany, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia | Free returns. Contact cs@cleanfilter.eu for details. |
| EU: Belgium, Bulgaria, Croatia, France, Greece, Ireland, Italy, Netherlands, Portugal, Romania, Spain | Returns may be sent to a local warehouse. Contact cs@cleanfilter.eu for details. |
| EU: Denmark, Finland, Sweden | Returns handled by the customer or CleanFilter (extra fee applies). |
| Other countries | Returns handled by the customer. Customs fees may apply. |
Damaged Goods & Claims
If you receive a damaged product, we will offer a full refund or a replacement.
- Claims must be submitted within 5 days of delivery.
- Contact our customer support team at cs@cleanfilter.eu to report an issue.